Privacy Policy
Peaceful Weigh to Wellness LLC
Effective Date: June 23, 2026
Introduction
Peaceful Weigh to Wellness LLC (“Peaceful Weigh to Wellness LLC,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information and health information entrusted to us.
This Privacy Policy describes how Peaceful Weigh to Wellness LLC collects, uses, stores, processes, discloses, and safeguards information obtained through our website, patient portal, telehealth platform, mobile applications, electronic communications, and any products or services offered by or on behalf of Peaceful Weigh to Wellness LLC (collectively, the “Services”).
Peaceful Weigh to Wellness LLC may utilize third-party technology providers, electronic health record systems, telehealth platforms, payment processors, communication platforms, pharmacies, laboratories, and other service providers to facilitate the delivery of the Services. These entities may collect, process, store, or transmit information on behalf of Peaceful Weigh to Wellness LLC in accordance with applicable law and contractual obligations.
By accessing or using the Services, creating an account, submitting information, scheduling an appointment, completing medical questionnaires, participating in telehealth services, purchasing products or services, or otherwise interacting with Peaceful Weigh to Wellness LLC, you acknowledge that you have read, understand, and agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. Nothing in this Privacy Policy limits your rights under applicable federal or state law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), where applicable, or creates any contractual rights beyond those required by law.
Information We Collect
Personal Information
Peaceful Weigh to Wellness LLC may collect, receive, or maintain Personal Information including, but not limited to:
● Full name and any preferred name
● Date of birth
● Residential, mailing, and billing addresses
● Email address
● Telephone and mobile phone numbers
● Emergency contact information
● Government-issued identification or other identity verification information, when required
● Insurance information, when applicable
● Payment and billing information
● Employment information, when necessary for requested Services
● Demographic information
● Account usernames, passwords, and authentication credentials
● Device identifiers and IP addresses
● Geolocation information derived from your device or IP address, when permitted by law
● Communication preferences
● Marketing preferences and consent records
● Any other information voluntarily submitted through our website, patient portal, mobile applications, telehealth platform, questionnaires, forms, surveys, customer support interactions, or other Services.
Peaceful Weigh to Wellness LLC may collect Personal Information directly from you or, where permitted by law, from your authorized representatives, healthcare providers, pharmacies, laboratories, insurers, business associates, technology service providers, or other third parties involved in providing or supporting the Services.
Personal Information may be used for identity verification, account administration, patient authentication, payment processing, care coordination, regulatory compliance, fraud prevention, security monitoring, quality improvement, customer support, and other purposes described in this Privacy Policy.
Health Information
To provide healthcare services, facilitate treatment, coordinate care, and comply with applicable legal and regulatory requirements, Peaceful Weigh to Wellness LLC may collect, receive, create, maintain, use, or disclose Protected Health Information (“PHI”) and other health-related information, including but not limited to:
● Medical, surgical, and family history
● Current and previous medications and supplements
● Allergies and adverse reactions
● Height, weight, body mass index (BMI), and other biometric measurements
● Vital signs and health assessments
● Laboratory and diagnostic test results
● Lifestyle, nutrition, exercise, and wellness information
● Social history and health-related behaviors
● Mental and behavioral health information, when applicable
● Treatment plans and clinical recommendations
● Medical intake forms, questionnaires, and health surveys
● Images, photographs, videos, or other media voluntarily submitted for medical evaluation or treatment
● Communications with healthcare providers, customer support personnel, care coordinators, or authorized representatives
● Prescription history and medication management information
● Pharmacy and laboratory orders and related communications
● Follow-up assessments, progress reports, and outcomes data
● Insurance or payment information, when applicable
● Any other information voluntarily provided in connection with the Services
Health information may be collected directly from you or, where authorized or permitted by law, from healthcare providers, pharmacies, laboratories, caregivers, insurers, business associates, technology providers, publicly available sources, or other third parties involved in your care.
Peaceful Weigh to Wellness LLC maintains and safeguards health information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended, and other applicable privacy, security, and telehealth regulations. Where state law provides greater privacy protections than federal law, Peaceful Weigh to Wellness LLC will comply with the applicable state requirements.
Financial Information
Peaceful Weigh to Wellness LLC utilizes secure third-party payment processors and financial service providers to facilitate payments for healthcare services, memberships, subscriptions, medications, laboratory services, shipping charges, and other products or services. Payment information is processed and maintained by authorized third-party providers in accordance with their applicable privacy and security practices.
Peaceful Weigh to Wellness LLC does not store complete payment card numbers, card verification values (CVV/CVC), or other sensitive payment credentials on its systems.
Financial information collected or maintained may include, but is not limited to:
● Billing and mailing addresses
● Payment method type
● Payment authorization and confirmation records
● Transaction and purchase history
● Membership and subscription billing information
● Invoice and order history
● Refund, credit, and payment status information
● Limited payment identifiers or payment tokens provided by third-party payment processors
● Information used for payment verification, fraud prevention, and security purposes Peaceful Weigh to Wellness LLC may use financial information to:
● Process payments and recurring subscription charges
● Verify transactions and prevent fraudulent activity
● Maintain billing and account records
● Process refunds, credits, or adjustments when applicable
● Respond to payment disputes, chargebacks, or customer service inquiries
● Comply with legal, tax, accounting, and regulatory obligations
● Administer and improve the Services
By submitting payment information or enrolling in a subscription or membership program, you authorize Peaceful Weigh to Wellness LLC and its authorized payment processors to charge your selected payment method for applicable fees and recurring charges in accordance with the Terms and Conditions and any program-specific agreements.
Third-party payment processors, financial institutions, and payment networks operate under their own privacy policies and terms of service. Peaceful Weigh to Wellness LLC is not responsible for the privacy, security, availability, or data handling practices of those third parties and encourages users to review their applicable policies before submitting payment information.
Telehealth Services
By using the Services, you acknowledge and consent to the electronic collection, transmission, storage, and processing of personal information and Protected Health Information by Peaceful Weigh to Wellness LLC and its authorized healthcare providers, technology vendors, business associates, pharmacies, laboratories, payment processors, and other contracted service providers as necessary to facilitate the delivery, administration, coordination, and improvement of telehealth services.
Peaceful Weigh to Wellness LLC utilizes commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of personal information and Protected Health Information in accordance with applicable federal and state laws, including HIPAA where applicable. However, no method of electronic transmission, internet communication, cloud storage, or electronic data processing can be guaranteed to be completely secure or error-free.
By participating in telehealth services, you acknowledge and accept the inherent risks associated with electronic communications and information systems and understand that Peaceful Weigh to Wellness LLC cannot guarantee absolute security or uninterrupted availability of any technology platform or communication method.
SMS and Email Communications
By providing your telephone number, mobile number, email address, or other electronic contact information, you expressly consent to receive communications from Peaceful Weigh to Wellness LLC and its authorized healthcare providers, business associates, technology vendors, pharmacies, laboratories, payment processors, and other service providers acting on behalf of Peaceful Weigh to Wellness LLC, as permitted by applicable law.
Communications may include, but are not limited to:
● Appointment confirmations and reminders
● Account verification and security notifications
● Prescription, pharmacy, and medication updates
● Laboratory orders and test results
● Treatment plans and clinical instructions
● Follow-up care and care coordination
● Billing statements, payment confirmations, and subscription notices
● Customer support and administrative communications
● Educational content and wellness resources
● Service announcements and operational updates
● Marketing and promotional communications, where you have provided any legally required consent Communications may be delivered by email, telephone, SMS or text message, secure messaging platforms, patient portals, automated technology, prerecorded messages, artificial intelligence-assisted communication tools, or other electronic means permitted by law. Standard message and data rates imposed by your wireless carrier may apply, and message frequency may vary.
You may opt out of receiving marketing or promotional emails by using the unsubscribe link contained in those communications or by contacting Peaceful Weigh to Wellness LLC. You may opt out of marketing text messages at any time by replying STOP, subject to any additional instructions provided in the message.
You understand and acknowledge that opting out of marketing communications does not apply to transactional, operational, security, billing, account-related, or treatment-related communications that are necessary to provide healthcare services, administer your account, comply with legal obligations, or fulfill existing service requests. If you withdraw consent to receive essential electronic communications, Peaceful Weigh to Wellness LLC may be unable to provide certain Services or may require an alternative method of communication as permitted by applicable law.
Cookies and Website Analytics
Peaceful Weigh to Wellness LLC and its authorized service providers may use cookies, web beacons, pixels, tags, scripts, session identifiers, local storage objects, analytics tools, and similar technologies (“Cookies”) to collect information about your interactions with the Services.
Cookies and similar technologies may be used to:
● Provide, operate, and maintain the Services
● Authenticate users and maintain secure sessions
● Remember user preferences and account settings
● Improve website functionality and performance
● Personalize content and user experiences
● Analyze website traffic and usage patterns
● Monitor system performance and troubleshoot technical issues
● Detect, prevent, and investigate fraud, unauthorized access, or security incidents
● Measure the effectiveness of advertising, marketing campaigns, and communications
● Support business analytics, quality improvement, and service optimization
● Comply with legal, regulatory, and operational requirements
Some Cookies are placed by third-party service providers, analytics vendors, advertising partners, or technology providers acting on behalf of Peaceful Weigh to Wellness LLC. Those third parties may collect information in accordance with their own privacy policies and applicable law.
Most web browsers allow users to manage, block, or delete Cookies through their browser settings. Disabling certain Cookies may affect the functionality, security, or availability of portions of the Services, and some features may not operate as intended. Unless otherwise required by applicable law, Peaceful Weigh to Wellness LLC does not currently respond to browser “Do Not Track” signals or similar mechanisms that automatically communicate a user’s privacy preferences.
Third-Party Service Providers
To provide, administer, support, and improve the Services, Peaceful Weigh to Wellness LLC may share personal information and Protected Health Information with trusted third-party service providers, business associates, and contracted vendors that perform services on behalf of Peaceful Weigh to Wellness LLC. These third parties may include, but are not limited to:
● Electronic health record and practice management providers
● Telehealth and patient portal technology providers
● White-label platform providers
● Licensed healthcare providers and care coordination partners
● Scheduling and appointment management platforms
● Payment processors and financial service providers
● Pharmacy partners and medication fulfillment providers
● Laboratory and diagnostic testing providers
● Identity verification and fraud prevention providers
● Secure communication and messaging platforms
● Cloud hosting, data storage, and cybersecurity providers
● Customer support and administrative service providers
● Marketing, advertising, analytics, and business intelligence providers
● Information technology, legal, accounting, compliance, and consulting professionals
● Shipping, logistics, and fulfillment providers
● Other vendors or service providers reasonably necessary to operate, maintain, secure, or improve the Services Peaceful Weigh to Wellness LLC shares only the information reasonably necessary for these third parties to perform their authorized functions or as otherwise permitted or required by applicable law.
Where required, Peaceful Weigh to Wellness LLC enters into appropriate contractual agreements, including Business Associate Agreements or other confidentiality and data protection agreements, requiring third parties to maintain reasonable administrative, technical, and physical safeguards designed to protect the privacy, confidentiality, integrity, and security of personal information and Protected Health Information and to use such information only for authorized purposes.
Peaceful Weigh to Wellness LLC does not authorize third-party service providers to use or disclose personal information for purposes unrelated to the services they perform on behalf of Peaceful Weigh to Wellness LLC, except as permitted or required by law or as described in this Privacy Policy.
Disclosure of Information
Peaceful Weigh to Wellness LLC may use, disclose, or share personal information and Protected Health Information as permitted or required by applicable federal and state law, including HIPAA, to provide the Services, administer operations, protect patient safety, and comply with legal obligations.
Information may be disclosed to:
● Licensed healthcare providers, specialists, consultants, and care coordinators involved in your treatment or care
● Designated pharmacy partners, including compounding pharmacies, retail pharmacies, and mail-order pharmacies, for prescription processing and medication fulfillment
● Laboratory, diagnostic, and imaging providers for testing and related services
● Electronic health record providers, telehealth platform providers, white-label technology providers, business associates, and other authorized service providers that support the delivery and administration of the Services
● Payment processors, financial institutions, and billing service providers to process authorized transactions and manage accounts
● Government agencies, licensing boards, law enforcement agencies, regulatory authorities, public health authorities, or other entities when required or permitted by applicable law
● Courts, arbitrators, or other legal authorities in response to subpoenas, court orders, legal process, or other lawful requests
● Third parties when necessary to prevent or investigate fraud, unauthorized activity, security incidents, or illegal conduct
● Third parties when necessary to protect the health, safety, rights, or property of patients, healthcare providers, Peaceful Weigh to Wellness LLC, or the public
● Professional advisors, including attorneys, accountants, auditors, insurers, and compliance consultants, when reasonably necessary for business or legal purposes
● Successors, affiliates, or authorized third parties in connection with a merger, acquisition, financing, corporate restructuring, asset sale, bankruptcy proceeding, or other business transaction, subject to applicable confidentiality and legal obligations
Peaceful Weigh to Wellness LLC may also create and use de-identified, anonymized, or aggregated information that does not reasonably identify an individual for quality improvement, research, analytics, operational, educational, or business purposes, as permitted by applicable law.
Peaceful Weigh to Wellness LLC does not sell Protected Health Information. Personal information will not be sold or disclosed for monetary consideration except as permitted by applicable law or with your authorization. Nothing in this Privacy Policy is intended to limit any rights you may have under HIPAA or applicable state privacy laws, including laws that provide additional protections or rights regarding the use or disclosure of personal information.
Data Security
Peaceful Weigh to Wellness LLC maintains and implements commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of personal information and Protected Health Information from unauthorized access, use, disclosure, alteration, loss, or destruction.
These safeguards may include, as appropriate:
● Encryption of data in transit and at rest
● Secure authentication and access controls
● Role-based access limitations
● Network monitoring and cybersecurity measures
● Security risk assessments and vulnerability management
● Audit logging and activity monitoring
● Employee training and confidentiality obligations
● Secure data storage and backup procedures
● Business Associate Agreements and data protection agreements with authorized service providers
● Policies and procedures designed to comply with applicable federal and state privacy and security requirements, including HIPAA where applicable
Peaceful Weigh to Wellness LLC regularly evaluates and updates its security practices to address evolving technologies, industry standards, operational needs, and cybersecurity risks. Access to personal information is limited to authorized personnel, healthcare providers, business associates, and service providers who require such access to perform authorized functions or as otherwise permitted or required by law.
Despite these safeguards, no method of electronic transmission over the internet, wireless communication, cloud-based storage system, or electronic data processing environment can be guaranteed to be completely secure, uninterrupted, or free from unauthorized access.
Accordingly, Peaceful Weigh to Wellness LLC cannot guarantee the absolute security of any information transmitted to or stored by the Services, and users acknowledge and accept the inherent risks associated with electronic communications and technology systems. In the event Peaceful Weigh to Wellness LLC becomes aware of a security incident involving personal information or Protected Health Information, Peaceful Weigh to Wellness LLC will investigate the incident and provide any notifications required by applicable federal or state law.
Your Rights
Depending on your state of residence, the nature of your relationship with Peaceful Weigh to Wellness LLC, and applicable federal and state law, you may have certain rights regarding your personal information and Protected Health Information. These rights may include the ability to:
● Access and review personal information or Protected Health Information maintained by Peaceful Weigh to Wellness LLC
● Request correction or amendment of inaccurate or incomplete information
● Request deletion of certain personal information, subject to applicable legal, medical record retention, licensing, contractual, and regulatory requirements
● Request restrictions on certain uses or disclosures of Protected Health Information, where required or permitted by law
● Request a copy of your records in an electronic or other available format
● Request information regarding the categories of personal information collected, used, disclosed, or shared by Peaceful Weigh to Wellness LLC, as required by applicable law
● Opt out of marketing or promotional communications at any time
● Withdraw consent for processing where consent is the legal basis for processing, to the extent permitted by law
● Designate an authorized representative to submit requests on your behalf, where permitted by applicable law
● Appeal the denial of certain privacy requests, where such rights are provided by applicable law
● File a complaint with Peaceful Weigh to Wellness LLC or with an appropriate federal or state regulatory authority if you believe your privacy rights have been violated
Peaceful Weigh to Wellness LLC will verify the identity and authority of any individual submitting a privacy request before responding and may request additional information necessary to authenticate the request. Certain requests may be denied or limited when permitted or required by applicable federal or state law, including situations involving medical record retention requirements, patient safety, fraud prevention, legal obligations, ongoing investigations, or the rights of other individuals.
Peaceful Weigh to Wellness LLC will respond to verified requests within the timeframes required by applicable law. There is no charge for a reasonable number of requests; however, Peaceful Weigh to Wellness LLC reserves the right to charge a reasonable fee or decline requests that are excessive, repetitive, unfounded, or otherwise permitted by law.
Privacy requests, questions, or complaints may be submitted using the contact information provided in this Privacy Policy.
Children’s Privacy
The Services offered by Peaceful Weigh to Wellness LLC are intended solely for individuals who are eighteen (18) years of age or older.
Peaceful Weigh to Wellness LLC does not knowingly provide healthcare services to, solicit information from, or collect personal information directly from individuals under the age of eighteen (18). If Peaceful Weigh to Wellness LLC becomes aware that personal information has been collected from an individual under the age of eighteen (18), Peaceful Weigh to Wellness
LLC reserves the right to deny Services and will take reasonable steps to delete or de-identify such information, unless retention is required or permitted by applicable law.
If you believe that an individual under the age of eighteen (18) has submitted personal information to Peaceful Weigh to Wellness LLC, please contact us using the information provided in this Privacy Policy so that appropriate action may be taken.
By using the Services, you represent and warrant that you are at least eighteen (18) years of age and legally authorized to enter into this agreement and receive the Services offered by Peaceful Weigh to Wellness LLC.
State Privacy Rights
Residents of certain states may have additional rights regarding the collection, use, disclosure, correction, deletion, portability, or processing of personal information under applicable state privacy laws.
Subject to applicable law and any exceptions permitted or required by law, eligible individuals may have the right to:
● Request access to personal information maintained by Peaceful Weigh to Wellness LLC
● Request correction of inaccurate personal information
● Request deletion of certain personal information
● Request a copy of personal information in a portable format, where applicable
● Opt out of certain uses or disclosures of personal information when such rights are provided by law
● Appeal the denial of a privacy request, where applicable
Peaceful Weigh to Wellness LLC will verify the identity and authority of any individual submitting a privacy request and will respond to verified requests within the timeframes required by applicable law. Certain information may be retained or requests may be denied when permitted or required by federal or state law, including for healthcare operations, medical record retention requirements, legal compliance, fraud prevention, patient safety, or the establishment, exercise, or defense of legal claims.
Nothing in this Privacy Policy is intended to limit any rights afforded under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or other applicable federal or state laws governing the privacy and security of health information.
Privacy requests may be submitted using the contact information provided in this Privacy Policy.
Retention of Information
Peaceful Weigh to Wellness LLC retains personal information, Protected Health Information, medical records, financial records, and business records for the periods required or permitted by applicable federal and state laws, professional licensing requirements, accreditation standards, contractual obligations, regulatory requirements, and legitimate business, operational, tax, accounting, compliance, and legal purposes.
The length of time information is retained may vary depending on the type of information, the Services provided, applicable record retention requirements, ongoing healthcare operations, patient safety considerations, dispute resolution, fraud prevention, litigation holds, or other legal obligations.
When personal information or Protected Health Information is no longer required to be retained, Peaceful Weigh to Wellness LLC will take commercially reasonable measures to securely destroy, permanently de-identify, anonymize, or otherwise dispose of such information in accordance with applicable law and its internal record management policies. Certain information may be retained for longer periods when required or permitted by law or when necessary to establish, exercise, or defend legal claims, comply with regulatory obligations, protect patient safety, or support legitimate business operations.
Nothing in this Privacy Policy limits Peaceful Weigh to Wellness LLC’s obligation or right to retain records as required or permitted under applicable federal or state law.
Third-Party Links
The Services provided by Peaceful Weigh to Wellness LLC may contain links to, integrate with, or provide access to third-party websites, applications, patient portals, payment processors, pharmacies, laboratories, telehealth platforms, social media platforms, or other products and services that are owned or operated by independent third parties.
These third-party websites and services are provided solely for your convenience and are subject to their own terms of use, privacy policies, and business practices. Peaceful Weigh to Wellness LLC does not own, control, endorse, monitor, or assume responsibility for the content, availability, security, privacy practices, products, services, or information collection practices of any third-party website or service.
Your interactions with any third-party website or service are governed exclusively by that third party’s applicable terms, conditions, and privacy policies. Peaceful Weigh to Wellness LLC encourages you to review those policies before providing any personal information, Protected Health Information, payment information, or other sensitive data.
The inclusion of a link to or integration with a third-party website or service does not constitute an endorsement, recommendation, partnership, or guarantee by Peaceful Weigh to Wellness LLC of that third party or its products or services. Peaceful Weigh to Wellness LLC disclaims any responsibility or liability for any loss, damage, claim, or injury arising from or related to your access to or use of any third-party website, application, product, or service, except as otherwise required by applicable law.
The Services provided by Peaceful Weigh to Wellness LLC may contain links to, integrate with, or provide access to third-party websites, applications, patient portals, payment processors, pharmacies, laboratories, telehealth platforms, social media platforms, or other products and services that are owned or operated by independent third parties.
These third-party websites and services are provided solely for your convenience and are subject to their own terms of use, privacy policies, and business practices. Peaceful Weigh to Wellness LLC does not own, control, endorse, monitor, or assume responsibility for the content, availability, security, privacy practices, products, services, or information collection practices of any third-party website or service.
Your interactions with any third-party website or service are governed exclusively by that third party’s applicable terms, conditions, and privacy policies. Peaceful Weigh to Wellness LLC encourages you to review those policies before providing any personal information, Protected Health Information, payment information, or other sensitive data.
The inclusion of a link to or integration with a third-party website or service does not constitute an endorsement, recommendation, partnership, or guarantee by Peaceful Weigh to Wellness LLC of that third party or its products or services. Peaceful Weigh to Wellness LLC disclaims any responsibility or liability for any loss, damage, claim, or injury arising from or related to your access to or use of any third-party website, application, product, or service, except as otherwise required by applicable law.
Artificial Intelligence and Automated Technologies
Peaceful Weigh to Wellness LLC may utilize artificial intelligence (“AI”), automated technologies, machine learning tools, or similar technologies to assist with administrative functions, customer support, appointment scheduling, patient communications, documentation support, intake processing, quality assurance, operational efficiency, and other business functions.
AI-assisted technologies are designed to supplement, and not replace, the independent professional judgment of licensed healthcare providers. Medical decisions, diagnoses, treatment recommendations, and prescribing decisions are made by licensed healthcare providers and not solely by automated systems.
Peaceful Weigh to Wellness LLC may use de-identified or aggregated information to improve its technologies and Services as permitted by applicable law.
Changes to This Privacy Policy
Peaceful Weigh to Wellness LLC reserves the right to modify, update, revise, or replace this Privacy Policy at any time to reflect changes in applicable laws or regulations, technology, business operations, healthcare practices, security standards, or the Services offered by Peaceful Weigh to Wellness LLC.
Any revisions will become effective upon posting the updated Privacy Policy on the Peaceful Weigh to Wellness LLC website or patient portal, unless a different effective date is expressly stated. The “Effective Date” and “Last Updated” date displayed at the beginning of this Privacy Policy will indicate the most recent revision.
Where required by applicable law, Peaceful Weigh to Wellness LLC will provide additional notice or obtain any required consent before implementing material changes affecting the collection, use, or disclosure of personal information or Protected Health Information.
Your continued access to or use of the Services after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated Privacy Policy to the extent permitted by applicable law. Peaceful Weigh to Wellness LLC encourages you to review this Privacy Policy periodically to remain informed about its privacy practices and any updates.
Nothing in this section limits any rights or obligations provided under applicable federal or state law.
Contact Information
Peaceful Weigh to Wellness LLC
Email: info@peacefulweightowellness.com
Website: https://peacefulweightowellness.com
If you have questions about this Privacy Policy or your personal information, please contact us using the information above.