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Terms and Conditions

Peaceful Weigh to Wellness LLC

Effective Date: July 20, 2026

1. Acceptance of Terms

Welcome to Peaceful Weigh to Wellness LLC (“Peaceful Weigh to Wellness,” “Company,” “we,” “our,” or “us”).

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Peaceful Weigh to Wellness LLC and govern your access to and use of our website, patient portal, telehealth platform, mobile applications and services, electronic communications, educational content, and any products, programs, or services made available through our platform (collectively, the “Services”).

By accessing, browsing, registering for, or using any portion of the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and any additional policies or disclosures incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of the Services and may not access or use the website or obtain services through the platform.

Your continued use of the Services following the posting of any modifications to these Terms

constitutes your acceptance of those changes. Peaceful Weigh to Wellness LLC reserves the right to modify, update, or replace these Terms at any time, in its sole discretion, by posting the revised Terms on the website or otherwise making them available through the Services. Unless

otherwise required by applicable law, such modifications become effective immediately upon posting.

Nothing in these Terms creates or guarantees the establishment of a provider-patient relationship. A provider-patient relationship is formed only after a licensed healthcare provider reviews your submitted information, determines that telehealth services are clinically appropriate, and affirmatively accepts you as a patient in accordance with applicable federal and state laws and professional standards.


2. Eligibility and User Representations

By accessing or using the Services, you represent, warrant, and agree that:

  • You are at least eighteen (18) years of age or have reached the age of majority in your state or jurisdiction of residence.
  • You have the legal capacity and authority to enter into these Terms and Conditions and to make legally binding decisions regarding your healthcare.
  • All information you provide to Peaceful Weigh to Wellness LLC, including medical history, health information, identification, insurance information (if applicable), payment information, and contact information, is true, accurate, complete, and not misleading.
  • You will promptly update any information that becomes inaccurate, incomplete, or outdated.
  • At the time any telehealth services are provided, you are physically located in a state or jurisdiction in which the treating provider is legally authorized and licensed to practice. You understand that providers may verify your location before or during any encounter and may decline or discontinue services if your location cannot be verified or if the provider is not authorized to practice in that jurisdiction.
  • You will use the Services only for lawful purposes and in accordance with these Terms and all applicable federal, state, and local laws and regulations.

Peaceful Weigh to Wellness LLC reserves the right, in its sole discretion and to the fullest extent permitted by applicable law, to refuse, suspend, limit, or terminate access to the Services or

decline to establish or continue a provider-patient relationship for any lawful reason, including but not limited to concerns regarding patient safety, incomplete or inaccurate information, suspected misuse of the Services, inappropriate conduct, failure to comply with these Terms, or when the requested services are determined not to be clinically appropriate. Nothing in these Terms shall be construed as creating an obligation for Peaceful Weigh to Wellness LLC or its

providers to prescribe any medication, order any treatment, or provide any specific medical service.


3. Telehealth Services

Peaceful Weigh to Wellness LLC facilitates access to licensed healthcare professionals through secure telehealth technologies, allowing eligible patients to receive healthcare services remotely when clinically appropriate and permitted by applicable law.

Depending on the nature of the requested service and the clinical judgment of the treating provider, telehealth services may include, but are not limited to:

  • Medical evaluations and clinical assessments
  • Asynchronous medical questionnaires and electronic intake forms
  • Secure messaging and patient portal communications
  • Audio and video consultations
  • Prescription evaluation and medication management
  • Wellness and lifestyle coaching
  • Follow-up care and ongoing treatment management
  • Review of laboratory results and diagnostic information, when applicable

You acknowledge and agree that telehealth services have inherent limitations and may not be appropriate for every medical condition, diagnosis, or treatment request. Peaceful Weigh to Wellness LLC and its providers reserve the right, in their sole professional judgment, to

recommend an in-person evaluation, require additional information or diagnostic testing, decline treatment, or refer you to another healthcare provider or emergency services when clinically indicated.

Telehealth services are provided solely by healthcare professionals who are licensed or otherwise authorized to practice in the state or jurisdiction where you are physically located at the time

services are rendered. You are responsible for accurately reporting your physical location before and during each encounter. If your location cannot be verified or the treating provider is not legally authorized to provide services in your jurisdiction, the appointment or consultation may be canceled, delayed, or terminated without liability.

Peaceful Weigh to Wellness LLC does not guarantee provider availability, appointment availability, response times, the issuance of any prescription, the ordering of laboratory testing, or the availability of any specific medication, treatment, or service. All medical decisions, including whether to diagnose, prescribe, order testing, or provide treatment, are made exclusively at the independent clinical discretion of the treating licensed healthcare provider based on the information available and applicable standards of care.

By using the Services, you acknowledge that telehealth is not a substitute for comprehensive primary care or emergency medical treatment and that continuity of care with your local

healthcare providers remains your responsibility.


4. No Emergency Services

Peaceful Weigh to Wellness LLC does not provide emergency medical services and is not intended for the diagnosis, treatment, or management of medical emergencies or other conditions requiring immediate or in-person evaluation.

You should not use the website, patient portal, secure messaging system, asynchronous questionnaires, email, text messaging, or any other electronic communication method to seek

emergency medical care or to report urgent or time-sensitive symptoms.

If you are experiencing or believe you may be experiencing a medical emergency, including but not limited to:

  • Chest pain or pressure
  • Difficulty breathing or severe shortness of breath
  • Signs or symptoms of a stroke (including facial drooping, arm weakness, speech difficulty, sudden confusion, or vision changes)
  • Severe allergic reaction or anaphylaxis
  • Loss of consciousness or unresponsiveness
  • Seizure
  • Severe or uncontrolled bleeding
  • Suicidal thoughts, thoughts of harming yourself or others, or any mental health crisis
  • Any condition that you reasonably believe is life-threatening or requires immediate medical attention

Call 911 immediately or go to the nearest emergency department.

If you are experiencing suicidal thoughts or a mental health crisis, you may also call or text 988, the Suicide & Crisis Lifeline, for immediate assistance.

Peaceful Weigh to Wellness LLC does not guarantee continuous monitoring of patient communications. Messages submitted through the website, patient portal, email, or other

electronic communication channels may not be reviewed immediately and should never be relied upon for emergency or urgent medical care. Any delay in reviewing or responding to a communication shall not create liability for Peaceful Weigh to Wellness LLC or its providers.

By using the Services, you acknowledge and agree that you are solely responsible for seeking

appropriate emergency medical care when needed and that Peaceful Weigh to Wellness LLC has no obligation to provide emergency evaluation, monitoring, intervention, or coordination of emergency services.


5. No Guarantee of Diagnosis, Treatment, or Prescription

Submitting a medical questionnaire, scheduling an appointment, enrolling in a program, communicating through the patient portal, or paying any applicable fees does not create a provider-patient relationship and does not guarantee:

  • A diagnosis or medical opinion
  • Acceptance as a patient
  • Medical treatment or ongoing care
  • The issuance, renewal, or refill of any prescription
  • The ordering or interpretation of laboratory or diagnostic testing
  • Approval for any medication or therapy requested
  • Continued participation in any wellness or treatment program
  • Availability of any specific provider, pharmacy, medication, or service

All clinical decisions are made exclusively by the treating licensed healthcare provider in the exercise of their independent professional judgment and in accordance with applicable federal and state laws, professional standards of care, prescribing requirements, and patient safety considerations.

A provider may require additional medical records, photographs, laboratory testing, vital signs, identity verification, an audio or video consultation, an in-person evaluation, or any other information deemed necessary before making a clinical decision. A provider may also decline to diagnose, prescribe, refill medications, order testing, or provide treatment if the requested service is not clinically appropriate, sufficient information is unavailable, legal or regulatory

requirements are not satisfied, or doing so would not be in the patient’s best medical interest.

No statement, advertisement, website content, educational material, prior prescription, previous treatment, or prior participation in a program shall be interpreted as a promise or guarantee of

future treatment, prescription approval, medication availability, clinical outcomes, or continued eligibility for services.

By using the Services, you acknowledge and agree that all healthcare recommendations and prescribing decisions remain solely within the independent clinical discretion of the treating licensed healthcare provider.


6. Compounded Medications

Certain medications made available through Peaceful Weigh to Wellness LLC may be compounded and prepared by state-licensed or federally regulated compounding pharmacies pursuant to a valid prescription issued by a licensed healthcare provider.

By electing to receive a compounded medication, you acknowledge and understand that:

  • Compounded medications are individually prepared for a specific patient based on a licensed healthcare provider’s clinical judgment and medical necessity.
  • Compounded medications are not reviewed or approved by the U.S. Food and Drug Administration (“FDA”) for safety, effectiveness, or quality in the same manner as commercially manufactured FDA-approved medications.
  • Compounded medications may differ in formulation, concentration, inactive ingredients,

dosage form, appearance, packaging, or availability from commercially manufactured products.

  • Compounded medications are prescribed only when, in the independent professional judgment of the treating provider, they are clinically appropriate and legally permissible. ● Peaceful Weigh to Wellness LLC does not manufacture, compound, test, dispense, or

distribute medications and is not responsible for the compounding processes, manufacturing practices, inventory, shipping, or quality control procedures of any pharmacy.

You understand that compounded medications, like all prescription medications, carry potential risks, side effects, adverse reactions, and unknown or unforeseen outcomes. No representation or guarantee is made regarding the effectiveness of any compounded medication or the achievement of any particular clinical result.

Patients will be provided with information regarding the prescribed medication and are

responsible for reviewing all pharmacy-provided instructions, warnings, and educational materials before use. By accepting a prescription for a compounded medication, you

acknowledge that you have had the opportunity to ask questions, understand the nature and limitations of compounded medications, and voluntarily consent to treatment.

Nothing in these Terms shall be construed as a guarantee that a compounded medication will be available, prescribed, refilled, or shipped. Medication availability may change at any time based on pharmacy supply, regulatory requirements, clinical appropriateness, or other factors beyond

the control of Peaceful Weigh to Wellness LLC.


7. Weight Management Programs

The weight management services offered by Peaceful Weigh to Wellness LLC are designed to support sustainable lifestyle modification and evidence-based medical weight management under the supervision of licensed healthcare professionals. Individual results will vary based on

numerous factors, including but not limited to medical history, underlying health conditions, genetics, medication response, nutrition, physical activity, adherence to treatment recommendations, and other lifestyle factors.

Peaceful Weigh to Wellness LLC makes no representation, warranty, or guarantee regarding:

  • The amount or rate of weight loss that may be achieved;
  • Achievement of any specific health, fitness, or medical outcome;
  • Maintenance of weight loss or long-term weight management;
  • Improvement or resolution of obesity-related medical conditions;
  • Eligibility for or continued participation in any weight management program;
  • The availability, affordability, or continued access to any medication, compounded medication, pharmacy, or treatment option.

Weight management medications, including compounded medications when clinically appropriate, are intended to complement—not replace—a comprehensive approach that includes appropriate nutrition, regular physical activity, behavioral modification, adequate sleep, stress management, and ongoing engagement with healthcare providers.

Patients are responsible for actively participating in their treatment plan, following prescribed dosing instructions, completing recommended laboratory testing or follow-up evaluations, promptly reporting adverse effects or changes in their medical condition, and adhering to all provider recommendations. Failure to comply with treatment recommendations or follow-up requirements may result in modification, suspension, or discontinuation of treatment or program participation.

Peaceful Weigh to Wellness LLC and its providers reserve the right to adjust, discontinue, or

decline any treatment or medication at any time when clinically indicated, when required by law or professional standards, or when necessary for patient safety. No content on the website, marketing materials, testimonials, or prior patient experiences should be interpreted as a promise or guarantee of individual results.

By participating in the weight management program, you acknowledge that successful treatment requires your active participation and that no specific outcome can be guaranteed.


8. Patient Responsibilities

As a condition of using the Services, you agree to:

  • Provide complete, accurate, truthful, and current information, including your medical history, symptoms, medications, allergies, identity, physical location, and contact information.
  • Promptly update any changes to your medical conditions, medications, allergies, pregnancy status, health history, or other information that may affect your care or treatment.
  • Follow the treatment plan, medication instructions, follow-up recommendations, laboratory requirements, and other clinical guidance provided by your treating healthcare provider.
  • Report side effects, adverse reactions, unexpected symptoms, or changes in your condition promptly and seek emergency medical care when appropriate.
  • Attend or complete any required follow-up appointments, questionnaires, laboratory testing, identity verification, or other evaluations necessary for the safe continuation of treatment.
  • Use medications only as prescribed and not share, transfer, sell, or otherwise misuse any prescribed medication.
  • Maintain the confidentiality and security of your username, password, multi-factor authentication credentials, and any other account access information.
  • Notify Peaceful Weigh to Wellness LLC immediately if you become aware of any unauthorized access to, use of, or security breach involving your account.
  • Use the Services only for lawful purposes and in accordance with these Terms and all applicable federal, state, and local laws and regulations.

You acknowledge that healthcare providers rely on the accuracy and completeness of the information you provide when making clinical decisions. Failure to provide accurate, complete, or timely information, failure to comply with provider recommendations, misuse of the Services, or violation of these Terms may result in delayed care, denial of treatment, discontinuation of medications, suspension or termination of your account, or termination of the provider-patient relationship, to the fullest extent permitted by applicable law.

Nothing in these Terms limits the independent clinical judgment of the treating healthcare provider, who may decline or discontinue treatment whenever clinically appropriate or legally required.


9. Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including but not limited to your:

  • Username or email address
  • Password
  • Multi-factor authentication or verification codes
  • Security questions or recovery information
  • Any other credentials used to access the Services

You agree to take reasonable precautions to protect your account from unauthorized access and to log out of your account when using shared or public devices. You may not share, transfer, assign, or permit any other person to access or use your account.

You accept full responsibility for all activities, communications, submissions, and transactions that occur under your account, whether authorized by you or resulting from your failure to safeguard your credentials, except as otherwise required by applicable law.

If you suspect or become aware of any unauthorized access, loss of credentials, security breach, or other compromise of your account, you must notify Peaceful Weigh to Wellness LLC immediately and promptly update your password or other authentication information. Peaceful Weigh to Wellness LLC reserves the right to suspend, restrict, or terminate access to any account reasonably believed to have been compromised or used in violation of these Terms, to protect patient information and the security of the Services.

While Peaceful Weigh to Wellness LLC employs commercially reasonable administrative, technical, and physical safeguards to protect user information, no internet transmission or

electronic storage system can be guaranteed to be completely secure. Accordingly, except to the extent prohibited by applicable law, Peaceful Weigh to Wellness LLC disclaims liability for unauthorized access resulting from circumstances beyond its reasonable control, including cyberattacks, third-party service interruptions, or user failure to maintain the confidentiality of account credentials.


10. Payments

Unless otherwise expressly stated in writing, fees for professional healthcare services, consultations, memberships, subscriptions, laboratory services, and other non-prescription

products or services offered through Peaceful Weigh to Wellness LLC are due and payable at the time services are rendered or when an order is placed.

For prescription medications, patients may be asked to provide a valid payment method during

the ordering process. Providing payment information authorizes Peaceful Weigh to Wellness LLC and its third-party payment processors to charge the applicable medication-related fees only after:

  • a licensed healthcare provider has completed the required medical evaluation;
  • the provider determines, in their independent clinical judgment, that the requested treatment is medically appropriate; and
  • a valid prescription has been issued, if applicable.

If the provider determines that a prescription medication is not medically appropriate or cannot legally be prescribed, the medication purchase will not be completed, and the medication charge will not be captured or processed. Charges for professional medical services already rendered may still apply in accordance with these Terms.

Accepted payment methods may include, where available:

  • Major credit cards
  • Debit cards
  • Health Savings Account (HSA) cards, when permitted by applicable law and plan requirements
  • Flexible Spending Account (FSA) cards, when permitted by applicable law and plan requirements
  • Other electronic payment methods designated by Peaceful Weigh to Wellness LLC

You represent and warrant that you are authorized to use the payment method provided and

authorize Peaceful Weigh to Wellness LLC and its third-party payment processors to charge all applicable fees for professional services, memberships, subscriptions, laboratory services, shipping charges, taxes, medication purchases following issuance of a valid prescription, and other authorized charges associated with your use of the Services.

Independent third-party payment service providers perform payment processing. Peaceful Weigh to Wellness LLC does not store complete payment card information and is not responsible for the availability, security, performance, errors, delays, or failures of any third-party payment processor. Your use of such payment services may also be subject to the terms, conditions, and privacy policies of those providers.

Failure to successfully process payment may result in cancellation or delay of appointments, suspension of services, withholding of prescription processing following issuance of a valid prescription, cancellation of medication fulfillment, interruption of memberships or subscription benefits, or termination of access to the Services until outstanding balances are resolved.

Professional service fees become non-refundable once the applicable services have been rendered or administrative processing has begun, subject to applicable law and the Refund Policy below.


11. Subscription Services

Certain services offered by Peaceful Weigh to Wellness LLC may be provided through recurring monthly, quarterly, or other periodic membership or subscription plans (“Subscription Services”).

The specific terms, pricing, and benefits of each Subscription Service will be disclosed at the time of enrollment.

Subscription fees cover membership benefits and related professional services described for the applicable program. Subscription fees do not guarantee that a prescription will be issued.

Where a Subscription Service includes the option to obtain prescription medication, enrollment authorizes Peaceful Weigh to Wellness LLC and its third-party payment processors to maintain a payment method on file. Medication charges, if applicable, will only be processed after:

  • completion of the required medical consultation;
  • a licensed healthcare provider determines that treatment is medically appropriate; and
  • a valid prescription has been issued.

If treatment is not approved, medication charges will not be processed, although applicable membership or consultation fees may still apply.

By enrolling in a Subscription Service, you authorize automatic recurring billing for applicable membership fees, taxes, shipping charges, and other authorized recurring charges until your subscription is canceled in accordance with the applicable cancellation policy.

Subscription fees, program offerings, and included services may be modified from time to time. Peaceful Weigh to Wellness LLC reserves the right to change pricing or subscription terms upon advance notice provided through the website, patient portal, email, or other reasonable means of communication. Continued participation following the effective date constitutes acceptance of the revised terms.

Unless otherwise required by law or expressly stated in a separate written policy, subscriptions automatically renew at the end of each billing cycle. It is your responsibility to cancel your subscription before the applicable renewal date to avoid future recurring membership charges.

Cancellation of a subscription terminates future recurring billing. Still, it does not affect charges already processed for professional services, memberships, medications prescribed after clinical approval, laboratory services already initiated, or other obligations incurred before the effective cancellation date.

Peaceful Weigh to Wellness LLC reserves the right to suspend, modify, or discontinue any Subscription Service or terminate a subscription at any time for nonpayment, misuse of the Services, safety concerns, legal or regulatory requirements, or other reasons consistent with these Terms and applicable law.


12. Refund Policy

Except as otherwise required by applicable law or expressly provided in a written Company policy, fees paid for professional medical services are generally non-refundable once those services have been rendered. Professional medical services include, but are not limited to:

  • Medical record review
  • Asynchronous questionnaire review
  • Telehealth consultations
  • Clinical assessments
  • Treatment planning
  • Secure messaging
  • Independent provider medical decision-making

Prescription medications are not charged until a licensed healthcare provider has completed the required medical evaluation, determined that treatment is medically appropriate, and, where applicable, issued a valid prescription.

If a provider determines that a requested prescription cannot be issued because the treatment is not medically appropriate or cannot be legally prescribed, medication charges will not be processed. However, professional consultation or evaluation fees may remain non-refundable because those services have already been performed.

Once a valid prescription has been issued and a medication order has been submitted to a pharmacy or fulfillment partner, medication costs, compounded medication charges, pharmacy dispensing fees, laboratory fees, specimen collection fees, shipping charges, processing fees, and third-party vendor charges are generally non-refundable except as required by applicable law.

Examples of circumstances that may be considered for a partial refund include:

  • The provider determines the patient is not clinically eligible for the requested treatment after completing the medical evaluation.
  • A legal or regulatory restriction prevents the requested treatment from being provided.
  • A medication order cannot be fulfilled before being submitted to the pharmacy.

The amount of any approved refund or partial refund will be determined by Peaceful Weigh to Wellness LLC based on the services already performed and costs already incurred. Approval of a refund in one circumstance does not establish an obligation to provide refunds in future cases.

Approved refunds will generally be issued to the original payment method whenever reasonably practicable. Promotional discounts, credits, or incentives applied to the original transaction may be deducted from any refund as permitted by law.

Nothing in this section limits any non-waivable rights under applicable consumer protection laws.


13. Independent Medical Judgment

Peaceful Weigh to Wellness LLC provides an administrative and technology platform that facilitates access to licensed healthcare professionals. All medical evaluations, diagnoses,

treatment recommendations, prescribing decisions, laboratory orders, and other clinical services are performed exclusively by independently licensed healthcare providers exercising their own professional medical judgment in accordance with applicable federal and state laws and the

applicable standard of care.

Nothing contained on the website, within the Services, or in these Terms shall be construed as directing, controlling, or influencing the independent clinical judgment of any treating provider.

Except to the extent required by applicable law, Peaceful Weigh to Wellness LLC does not

practice medicine, direct the practice of medicine, or guarantee any medical decision, diagnosis, treatment recommendation, prescription, or clinical outcome. Providers retain sole responsibility for the professional services they render and for complying with all applicable licensing requirements, prescribing regulations, and standards of care.


14. Pharmacy Services

Peaceful Weigh to Wellness LLC partners with carefully selected state-licensed compounding pharmacies and dispensing pharmacy partners to facilitate the fulfillment of medications prescribed through its telehealth services. Pharmacy partners are selected based on licensing

status, regulatory compliance, medication availability, quality standards, pricing, and operational considerations.

Unless otherwise specified by the treating healthcare provider or required by applicable law, prescriptions for medications offered through Peaceful Weigh to Wellness LLC programs,

including many compounded medications, will be transmitted to a pharmacy partner selected by Peaceful Weigh to Wellness LLC. Patients acknowledge that certain medications and

formulations may only be available through these designated pharmacy partners.

For medications that are commercially available and legally eligible for transfer, the treating provider may, in their sole clinical and professional discretion, transmit a prescription to a state-licensed retail or mail-order pharmacy designated by the patient. Peaceful Weigh to

Wellness LLC does not guarantee that any medication will be available at a patient’s preferred pharmacy or that a prescription will be transferred upon request.

Medication availability, pricing, formulations, shipping times, and pharmacy participation may change without notice. Peaceful Weigh to Wellness LLC is not responsible for delays, shortages, shipping issues, or inventory limitations that occur after a prescription has been transmitted to a pharmacy.

Patients understand that compounded medications are custom-prepared pursuant to a valid prescription and are not reviewed or approved by the U.S. Food and Drug Administration (FDA) for safety, effectiveness, or quality in the same manner as commercially manufactured drugs.

Compounded medications are prescribed only when, in the independent medical judgment of the treating provider, they are clinically appropriate and legally permissible.

Peaceful Weigh to Wellness LLC does not manufacture, dispense, or ship medications and

serves solely as the telehealth provider facilitating medical evaluation and, when appropriate, issues prescriptions.


15. Laboratory Services

Certain medical services offered by Peaceful Weigh to Wellness LLC may require laboratory testing before treatment is initiated or continued. The specific laboratory studies required, if any, are determined by the treating healthcare provider based on the requested service, medical history, current medications, and applicable standards of care.

For some programs, the cost of required laboratory testing may be included in the program or service price, while for other services laboratory testing may be billed separately through a

third-party laboratory or healthcare provider. Any included laboratory services will be identified at the time of purchase or enrollment.

Patients are responsible for completing any requested laboratory testing within the timeframe specified by their provider and for ensuring that results are available for review. Failure to

complete requested laboratory testing or to provide adequate results may delay, modify, or prevent treatment, prescription renewals, or continued participation in a program.

Peaceful Weigh to Wellness LLC reserves the right to require repeat or additional laboratory testing at any time if deemed medically necessary to ensure the safe and appropriate provision of care. Laboratory requirements and pricing are subject to change based on clinical guidelines, regulatory requirements, and provider judgment.


16. Intellectual Property

All content available through the Peaceful Weigh to Wellness LLC website, patient portal, mobile services, and related platforms, including but not limited to:

  • Logos
  • Trade names and trademarks
  • Graphics, icons, and images
  • Text, articles, and written materials
  • Educational content and wellness resources
  • Forms, questionnaires, and templates
  • Videos, audio recordings, and multimedia content
  • Website design, layout, and user interface
  • Software, code, functionality, and technology
  • Databases, compilations, and proprietary information
  • All other content, materials, and intellectual property made available through the Services

are owned by or licensed to Peaceful Weigh to Wellness LLC and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

Subject to these Terms, Peaceful Weigh to Wellness LLC grants you a limited, personal,

non-exclusive, non-transferable, and revocable license to access and use the Services solely for your own lawful, personal, and non-commercial healthcare purposes.

Except as expressly authorized in writing by Peaceful Weigh to Wellness LLC, you may not copy, reproduce, modify, distribute, publish, transmit, display, perform, create derivative works from, reverse engineer, scrape, download (other than temporary browser caching), license, sell, commercially exploit, or otherwise use any content or intellectual property available through the Services for any commercial or public purpose.

Nothing contained on the website or within the Services shall be construed as granting any

license or right to use any trademark, trade name, logo, service mark, copyrighted work, or other intellectual property of Peaceful Weigh to Wellness LLC or its licensors without the prior written consent of the applicable owner.

Any unauthorized use of the Services or their content may violate intellectual property laws and these Terms and may result in the immediate suspension or termination of your access to the Services, as well as civil or criminal penalties to the fullest extent permitted by applicable law. Peaceful Weigh to Wellness LLC expressly reserves all rights not expressly granted herein.


17. User Conduct

As a condition of using the Services, you agree that you will not:

  • Submit false, misleading, fraudulent, or incomplete information, including inaccurate medical history, identity, payment information, or physical location.
  • Impersonate another individual or misrepresent your identity, credentials, authority, or affiliation with any person or entity.
  • Access or attempt to access another user’s account or any portion of the Services without authorization.
  • Circumvent, disable, interfere with, or attempt to defeat any security measures, authentication protocols, or technical safeguards implemented by Peaceful Weigh to Wellness LLC or its service providers.
  • Upload, transmit, or introduce viruses, malware, ransomware, malicious code, spyware, or any other harmful software or technology.
  • Interfere with, disrupt, overload, damage, or impair the operation, security, availability, or functionality of the website, patient portal, telehealth platform, or related systems. ● Use automated tools, bots, scraping technologies, data mining techniques, or similar methods to access, collect, or copy information from the Services without prior written authorization.
  • Use the Services for any unlawful, fraudulent, abusive, or unauthorized purpose or in violation of any applicable federal, state, or local law or regulation.
  • Harass, threaten, intimidate, abuse, discriminate against, or engage in inappropriate or offensive conduct toward Peaceful Weigh to Wellness LLC employees, healthcare providers, contractors, patients, or representatives.
  • Attempt to obtain medications through deception, multiple accounts, fraudulent representations, or any other improper means.
  • Use the Services in any manner that could harm Peaceful Weigh to Wellness LLC, its providers, its patients, or any third party.

Peaceful Weigh to Wellness LLC reserves the right, in its sole discretion and to the fullest extent permitted by applicable law, to investigate suspected violations of these Terms and to immediately suspend, restrict, or terminate access to the Services or any account without prior

notice if it reasonably believes a violation has occurred or that such action is necessary to protect patient safety, the integrity of the platform, or the rights of Peaceful Weigh to Wellness LLC or others.

In addition to termination of access, Peaceful Weigh to Wellness LLC reserves all rights to

pursue any available legal or equitable remedies, including reporting suspected unlawful activity to law enforcement or regulatory authorities and seeking recovery of any damages or costs resulting from a violation of these Terms.


18. Communications

By providing your email address, mobile telephone number, or other contact information and using the Services, you expressly consent to receive electronic communications from Peaceful Weigh to Wellness LLC, its affiliated providers, contractors, pharmacies, laboratories, and authorized service providers as reasonably necessary to provide healthcare services and administer your account.

These communications may include, but are not limited to:

  • Appointment confirmations and reminders
  • Prescription status updates and refill notifications
  • Secure messages from healthcare providers
  • Laboratory orders and test result notifications
  • Billing statements, payment confirmations, and account notices
  • Customer service and technical support communications
  • Operational updates regarding your care or use of the Services

You acknowledge and agree that these communications may be delivered by email, secure patient portal message, telephone call, prerecorded or artificial voice message, or text message (SMS), using automated dialing technology where permitted by applicable law.

You understand that electronic communications, including email and text messages, may not

always be encrypted and may carry inherent privacy and security risks. While Peaceful Weigh to Wellness LLC employs commercially reasonable safeguards to protect your information, no method of electronic communication or transmission can be guaranteed to be completely secure.

Marketing Communications. Promotional emails, newsletters, special offers, and other marketing communications will only be sent with your consent where required by applicable law. You may opt out of marketing communications at any time by using the unsubscribe link provided in the communication, replying “STOP” to marketing text messages where applicable, or contacting Peaceful Weigh to Wellness LLC. Opting out of marketing communications will not affect your receipt of transactional, healthcare-related, legal, billing, security, or other essential

communications necessary for the administration of your account or the provision of healthcare services.

Standard message and data rates may apply based on your wireless carrier and service plan. You are solely responsible for any charges imposed by your mobile carrier or internet service provider in connection with receiving electronic communications.


19. Privacy

Your use of the Peaceful Weigh to Wellness LLC website, patient portal, telehealth platform, and related Services is also governed by the Peaceful Weigh to Wellness LLC Privacy Policy and

Notice of Privacy Practices, each of which is incorporated into these Terms and Conditions by reference as if fully set forth herein.

The Privacy Policy describes how Peaceful Weigh to Wellness LLC collects, uses, discloses, stores, and protects your personal information, while the Notice of Privacy Practices explains

how your protected health information (“PHI”) may be used and disclosed in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable federal and state privacy laws.

By accessing or using the Services, you acknowledge that you have had the opportunity to review these documents and understand that the collection, use, storage, transmission, and disclosure of your personal information and PHI will be handled in accordance with those

policies and applicable law.

Nothing in these Terms shall be construed to limit or modify any rights or obligations established under HIPAA, applicable state privacy laws, or the Peaceful Weigh to Wellness LLC Notice of Privacy Practices. In the event of a conflict between these Terms and applicable privacy laws or

the Notice of Privacy Practices, the applicable law or Notice of Privacy Practices shall control to the extent required by law.

Peaceful Weigh to Wellness LLC employs commercially reasonable administrative, technical, and physical safeguards designed to protect personal information and protected health information; however, no electronic transmission, internet communication, or data storage system can be guaranteed to be completely secure. By using the Services, you acknowledge and accept the inherent risks associated with electronic communications and telehealth technologies.


20. Third-Party Services

To provide and support the Services, Peaceful Weigh to Wellness LLC may utilize, integrate with, or provide access to independent third-party vendors, platforms, and service providers, including but not limited to:

  • Payment processors and financial service providers
  • Telehealth and secure communication technology providers
  • Electronic medical record (“EMR”) and patient portal systems
  • Licensed pharmacies and compounding pharmacies
  • Laboratory and diagnostic testing providers
  • Identity verification and authentication services
  • Shipping, logistics, and fulfillment providers
  • Analytics, hosting, and information technology service providers

These third-party entities operate independently and may maintain their own terms of service, privacy policies, and business practices. Your interactions with and use of any third-party

services may be governed by the applicable terms and policies of those providers.

While Peaceful Weigh to Wellness LLC carefully selects its business partners, it does not own, operate, or control third-party websites, applications, platforms, products, or services and

makes

no representations or warranties regarding their availability, accuracy, security, privacy practices, performance, quality, or continued operation.

To the fullest extent permitted by applicable law, Peaceful Weigh to Wellness LLC disclaims responsibility and liability for any loss, delay, interruption, data breach, security incident, error,

omission, product defect, medication availability issue, laboratory delay, shipping issue, or other damages arising from or relating to the acts or omissions of any independent third-party provider.

Links to third-party websites or references to third-party products or services are provided solely for convenience and do not constitute an endorsement, sponsorship, recommendation, or

guarantee by Peaceful Weigh to Wellness LLC. You access and use such third-party services at your own risk and are encouraged to review their applicable terms and privacy policies before providing personal or financial information.


21. Disclaimer of Warranties

The website, patient portal, telehealth platform, educational content, and all products and

services provided by Peaceful Weigh to Wellness LLC (collectively, the “Services”) are provided on an “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS” basis, subject to applicable law.

To the fullest extent permitted by law, Peaceful Weigh to Wellness LLC expressly disclaims all warranties, representations, and guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to any implied warranties of:

  • Merchantability;
  • Fitness for a particular purpose;
  • Non-infringement;
  • Title or quiet enjoyment;
  • Accuracy, completeness, or reliability of information;
  • Availability, accessibility, or compatibility of the Services;
  • Continuous, uninterrupted, timely, secure, or error-free operation;
  • Freedom from viruses, malware, or other harmful components; and
  • Achievement of any particular medical, wellness, or treatment outcome.

Peaceful Weigh to Wellness LLC does not warrant or guarantee that the Services will always be available, that defects or errors will be corrected, that the website or servers are free from harmful components, or that information provided through the Services is complete, current, or suitable for every individual or circumstance.

Educational materials, wellness information, blog posts, FAQs, newsletters, and other content made available through the Services are provided for general informational purposes only and are not intended to establish a provider-patient relationship, replace individualized medical advice, or serve as a guarantee of diagnosis, treatment, or clinical outcome.

Nothing in these Terms shall be construed as a guarantee that any medication, compounded

medication, laboratory service, pharmacy service, telehealth appointment, provider availability, or requested treatment will be available or provided. All clinical decisions remain subject to the independent professional judgment of the treating licensed healthcare provider and applicable legal and regulatory requirements.

Some jurisdictions do not allow the exclusion of certain implied warranties. In those jurisdictions, the foregoing disclaimers shall apply only to the maximum extent permitted by applicable law.


22. Limitation of Liability

To the fullest extent permitted by applicable law, Peaceful Weigh to Wellness LLC and its owners, members, managers, officers, directors, employees, contractors, affiliated healthcare providers, agents, licensors, vendors, pharmacy partners, laboratory partners, technology providers, successors, assigns, and business partners (collectively, the “Protected Parties”) shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of

business opportunity, interruption of business, emotional distress, pain and suffering, or other intangible losses arising out of or relating to:

  • Access to or use of, or inability to access or use, the Services;
  • Delays, interruptions, or unavailability of the website or telehealth platform;
  • Provider clinical decisions or treatment recommendations;
  • Medication availability, pharmacy delays, shipping issues, or laboratory processing delays;
  • Third-party products, services, or technology platforms;
  • Security breaches, cyberattacks, or unauthorized access beyond the reasonable control of Peaceful Weigh to Wellness LLC; or
  • Any other claim arising from or related to the Services, regardless of the theory of liability and even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the aggregate liability of the Protected Parties for any claims arising out of or relating to the Services shall be limited to the greater of (a) the amount actually paid by you to Peaceful Weigh to Wellness LLC for the specific service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) One Hundred U.S. Dollars (US $100.00).

Nothing in these Terms shall exclude or limit liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be limited or excluded under applicable federal or state law. Any limitation or exclusion of liability that is determined to be unenforceable shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in

full force and effect.

By using the Services, you acknowledge that the fees charged by Peaceful Weigh to Wellness LLC reflect the allocation of risk outlined in these Terms and that these limitations of liability are an essential basis of the agreement between you and Peaceful Weigh to Wellness LLC.


23. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Peaceful Weigh to Wellness LLC and its owners, members, managers, officers, directors, employees, affiliated healthcare providers, contractors, agents, licensors, vendors, successors, assigns, and business partners (collectively, the “Indemnified Parties”) from and

against any claims, demands, actions, liabilities, damages, judgments, settlements, losses, fines, penalties, costs, and expenses, including reasonable attorneys’ fees and legal costs, arising out of or relating to:

  • Your violation or alleged violation of these Terms and Conditions;
  • Your misuse of or unauthorized access to the website, patient portal, telehealth platform, or other Services;
  • Your violation of any applicable federal, state, or local law, regulation, or the rights of any third party;
  • Any false, misleading, fraudulent, incomplete, or inaccurate information that you submit, including medical history, identity, payment information, or physical location; ● Your

misuse of any prescription medication or failure to follow provider instructions or treatment recommendations;

  • Your negligent, reckless, fraudulent, or intentional acts or omissions in connection with your use of the Services.

The foregoing indemnification obligation does not apply to the extent a claim arises solely from the gross negligence, willful misconduct, or unlawful conduct of Peaceful Weigh to Wellness

LLC or any Indemnified Party.

Peaceful Weigh to Wellness LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate fully in the defense of any such claim and not to settle any matter affecting an Indemnified Party without the prior written consent of Peaceful Weigh to Wellness LLC.

This indemnification obligation shall survive the termination of your account, your use of the Services, and these Terms and Conditions.


24. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and, to the extent not preempted by federal law, the laws of the state in which Peaceful Weigh to Wellness LLC is organized, without giving effect to any conflict of law

principles that would require the application of another jurisdiction’s laws.

Because Peaceful Weigh to Wellness LLC offers telehealth services through a nationwide network of licensed healthcare providers, certain aspects of the Services, including the provider-patient relationship, prescribing practices, informed consent requirements, privacy obligations, and standards of care, may be governed by the laws and regulations of the state or

jurisdiction in which the patient is physically located at the time healthcare services are provided. Nothing in these Terms is intended to waive, limit, or supersede any rights or obligations that are non-waivable under applicable federal or state law.

To the fullest extent permitted by applicable law, any dispute arising out of or relating solely to these Terms or the use of the website (and not involving medical malpractice or other claims subject to mandatory state law provisions) shall be resolved in a court of competent jurisdiction selected by Peaceful Weigh to Wellness LLC or otherwise as required by applicable law.

If any provision of this Governing Law section is determined to be unenforceable or inconsistent with applicable state law, that provision shall be interpreted and enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.


25. Dispute Resolution

Peaceful Weigh to Wellness LLC is committed to resolving concerns efficiently and encourages patients to contact us directly before pursuing formal legal action. Accordingly, before initiating litigation or arbitration, the parties agree to make a good-faith effort to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through informal discussions by providing written notice of the dispute and allowing a reasonable opportunity for resolution.

If a dispute cannot be resolved informally, the parties agree that, to the fullest extent permitted by applicable law, any dispute arising solely from these Terms or the use of the website (excluding

claims that are not legally subject to arbitration) shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its applicable Consumer Arbitration Rules or Healthcare Arbitration Rules, as appropriate.

The arbitration shall be conducted remotely by videoconference or other electronic means unless

otherwise required by applicable law or agreed upon by the parties. If an in-person hearing is necessary, the location shall be determined in accordance with the AAA Rules or by mutual agreement of the parties. Each party shall bear its own attorneys’ fees and costs unless otherwise provided by law or awarded by the arbitrator.

This arbitration provision does not apply where:

  • Applicable federal or state law prohibits mandatory arbitration;
  • A claim cannot legally be submitted to arbitration;
  • A patient has a non-waivable statutory right to pursue a claim in court or before a governmental agency; or
  • The parties mutually agree in writing to an alternative dispute resolution process.

Nothing in this section shall prevent either party from seeking temporary, preliminary, or permanent injunctive or equitable relief in a court of competent jurisdiction to protect confidential information, intellectual property rights, patient safety, or other rights for which monetary damages would be inadequate.

If any portion of this Dispute Resolution section is determined to be unenforceable or invalid, the remaining provisions shall remain in full force and effect to the maximum extent permitted by

applicable law.


26. Severability

If any provision, term, or portion of these Terms and Conditions is determined by a court, arbitrator, or other tribunal of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to applicable law, that provision shall be interpreted and enforced to the maximum extent permitted by law to most closely reflect the original intent of the parties.

If such provision cannot be so interpreted or enforced, it shall be deemed severed from these

Terms and Conditions, and the remaining provisions shall remain valid, binding, and enforceable in full force and effect.

The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction to the extent permitted by applicable

law. Nothing in this section shall be construed to waive or limit any rights or obligations that cannot be waived under federal or state law.


27. Entire Agreement

These Terms and Conditions, together with the Peaceful Weigh to Wellness LLC Privacy Policy, Telehealth Informed Consent, Notice of Privacy Practices, Medical Disclaimer, Refund Policy,

and any additional consents, disclosures, authorizations, or patient agreements that you execute or acknowledge in connection with the Services (collectively, the “Agreement Documents”),

constitute the entire agreement between you and Peaceful Weigh to Wellness LLC with respect to your access to and use of the website, patient portal, telehealth platform, and related Services.

The Agreement Documents supersede all prior or contemporaneous communications, representations, negotiations, understandings, and agreements, whether oral or written, relating to the subject matter herein.

No waiver, modification, amendment, or addition to these Terms shall be effective unless made in writing by Peaceful Weigh to Wellness LLC or otherwise provided through an authorized

electronic update to the Agreement Documents. The failure of Peaceful Weigh to Wellness LLC to enforce any provision of these Terms shall not be construed as a waiver of that provision or of any other right or remedy available under these Terms or applicable law.

In the event of a conflict between these Terms and a separately executed patient consent, informed consent document, or other legally required healthcare disclosure, the more specific document shall control with respect to the subject matter addressed therein, to the extent required by applicable law.


28. Changes to These Terms

Peaceful Weigh to Wellness LLC reserves the right to modify, amend, update, or replace these Terms and Conditions at any time, in its sole discretion, to reflect changes in applicable law, regulatory requirements, business practices, technology, or the Services offered.

Unless otherwise required by applicable law, revised Terms will become effective upon posting to the website or patient portal or upon being otherwise made available electronically. The “Last Updated” date at the end of these Terms will indicate the effective date of the most recent revision.

For material changes that affect your rights or obligations, Peaceful Weigh to Wellness LLC may, but is not obligated to, provide additional notice through email, the patient portal, text message, or other reasonable means of communication.

Your continued access to or use of the website, patient portal, telehealth platform, or any Services after the effective date of revised Terms constitutes your acknowledgment and

acceptance of those revised Terms. If you do not agree to any modification, your sole remedy is to discontinue use of the Services and, where applicable, cancel any active subscription or membership in accordance with the applicable cancellation policy.

No employee, provider, contractor, or representative of Peaceful Weigh to Wellness LLC is

authorized to modify these Terms orally, and no oral statement or course of conduct shall be deemed to amend or waive any provision of these Terms unless expressly outlined in a written agreement executed by an authorized representative of Peaceful Weigh to Wellness LLC.


29. Contact Information Peaceful Weigh to Wellness LLC

Email: info@peacefulweightowellness.com

Website: www.peacefulweightowellness.com

Questions regarding these Terms and Conditions may be submitted through the contact information above.